Banks in Kenya on Tuesday, launched a nationwide online fraud campaign dubbed “Kaa Chonjo”.
The campaign aims at promoting the use of their online platforms safely, by training Kenyans on ways to secure personal details when making transactions.
Chief Executive of Kenya Bankers Association (KBA), Habil Olaka said, institutions have made heavy investments to secure their systems.
This according to him, has left customers unaware of risks involved in carrying out online transactions.
He indicated that, although Financial technologies (Fintech) have solved payment challenges by making life easier for everyone, there has still been inevitable attempts by fraudsters to exploit vulnerabilities.
This he said has led to the compromising of security during transactions.
Mr Olaka highlighted that, social engineering and identity theft are the new crimes in the town.
Gaming sites, he revealed are being used to woo Kenyans to “share” the winnings.
This he said, has seen optimistic “winners” share their details online including their PINs creating an opportunity for fraudsters to strike.
He however believes that, the integration of payment platforms with retail chains pay-points could promote trust for online banking services among Kenyans.
Report by: Stephanie Horsu