Telecommunications operator Safaricom (SCOM), has bought security software from American technology firm Amdocs, to detect revenue leakages.
According to Amdocs, the Kenyan telecommunications firm Safaricom, will deploy its revenue assurance technology and expertise.
This is to provide more comprehensive and adaptive revenue safeguards for the entire lifecycle of new services across its business.
However, Safaricom will continuously innovate and create new products and services for customers.
This involves modernising procedures and systems for revenue assurance.
Mr Nicolas Mulile from Safaricom said, with their new robust revenue assurance system from Amdocs, Safaricom can set dynamic thresholds and auto-action mechanisms on alerts.
He revealed that it will help avoid revenue leakage for the life-cycle of new digital services.
Amdocs also claimed its software uses machine learning services to detect, correct, prevent and recover revenue and cost leakages.
“With today’s rapid pace of innovation, service providers like Safaricom are looking for ways to balance the introduction of new digital services in record time and as smoothly as possible while protecting their revenue from unidentified leakage, and ultimately fraud,” Amdocs chief marketing officer Gary Miles said.
Report by: Stephanie Horsu